Increasing customer base in emerging markets
Targeting new client segments in existing markets
Delivering new multi-asset products
Delivering new alternative asset products
Strengthening 'mass customization' of funds
To deal with this new reality and enable growth, buy-side firms must take action across three areas.
Remote working and new growth opportunities are prompting a renewed focus on RegTech. Buy-side firms are investing in new risk management and cyber-security technologies to ramp up security across remote-working environments and enable rapid, frictionless growth in new markets.
Almost all buy-side firms are increasing their reliance on managed cloud services. Many are also prioritizing analytics in the front and middle office. Both will be critical to enabling a flexible operating model that can scale and adapt as new risks and opportunities emerge.
of firms are increasing reliance on managed cloud services
are prioritizing more advanced
analytics in the front and middle office
of firms think their approach to
automation, scale and efficiency is highly effective
Buy-side firms are following through on their 2020 intentions to shift to Business Process as a Service (BPaaS) models in the middle and back office. This will give them much-needed flexibility to scale up and down without increasing fixed costs, as well as access to deep expertise.
plan to rely more on BPaaS for at least one middle- or back-office function