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Credit Unions and FIS

A message from Bill Hampton – FIS Credit Union Division Executive

Get Your eBook to Prepare and Modernize Your Payments Infrastructure

Credit Unions and FIS:


Recent Replays from Our Webinar Series

Catch up on recent webinars from our Thought Leadership Webinar Series. In these insightful sessions, FIS experts discuss what credit unions can expect in today’s payments arena. Click below to replay a past webinar:

June 2020 Replay: Keeping Members Safe in a Frictionless World
April 2020 Replay: Advancing the Member Experience
Nov 2019 Replay: A Look Ahead: Payments 2020
Sept 2019 Replay: Fraud Trends and Insights: A Deep Dive with FIS and VISA
July 2019 Replay: FIS and Credit Unions: Perfect Partners. The password is FISrecording2019.

FIS Gives Back

FIS joins our partner credit unions in giving back to our communities! We are governed by the “Three C’s,” Colleagues, Clients and Community. Recently we partnered with executive leaders at credit unions and credit union leagues to donate $10,000 each to First Book, the Jacksonville Public Education Fund, the YMCA of Greater Richmond, the Illinois Credit Union Foundation, and the Michigan Credit Union Foundation. Learn more here.

A Valuable Partnership

Today’s members expect a seamless, secure payments experience. Let’s provide it together. FIS, the world’s premier financial solutions provider, provides best-in-class payments solutions to more than 4,000 credit unions. Let’s work together to give your members exceptional experiences in the areas of credit, debit, fraud, loyalty, small business and money movement.

Click below for insightful eBooks on the latest payment trends and challenges. Then read on for FIS solutions that help credit unions thrive in this ever-changing marketplace.

Taking Your Credit Union to the Next Level

Reimagining your credit union in today’s reduced-contact landscape will be about adaptability and preparedness. Digital, contactless and automated transactions have seen a sharp rise—and for many consumers, there will be no going back. To provide such frictionless transactions, the first step is tokenization, which enables a mobile wallet and merchant “card on file” transactions. All while keeping members secure. Learn below about FIS solutions that address these demands.

Our Mission for Credit Unions

FIS is dedicated to creating innovative financial solutions that improve people’s lives. By modernizing core banking platforms and leveraging the FIS ecosystem, we can deliver a better experience for employees and members that will transform the future of credit unions.


Improve Your End-to-End Payments Experience

Learn how Debit Card Services can provide an overall better experience for your cardholders.


The Path to Improved Credit Card Processing

Discover how to simplify credit card processing with innovative solutions.


Experience a Day In The Life of Your Cardholder

Take a journey with Jackie Sparks and discover how frictionless payments solutions create brand loyalty with your cardholders.


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FIS in the News and More

Prerecorded Webinars:

    1. Credit Union Executive Roundtable  led by FIS Credit Union Executive Bill Hampton, with CULedger President & CEO John Ainsworth, Virginia Credit Union Sr. EVP & COO Chris Saneda, and VyStar Credit Union Chief Member Experience Officer Joel Swanson.
    2. NAFCU│ Interview with Rob Lee – Paycheck Protection Program – What’s Working, What Isn’t, What’s Needed



Learn why VyStar Credit Union recently moved its credit card production and processing services to FIS, and is modernizing its core banking solution with FIS. Hear Beyond the Branch: A Podcast from FIS and VyStar Credit Union.

Financial Futures Series

Financial Futures Series – Listen to our podcast series as we highlight and discuss the latest trends and topics impacting the credit union industry. This 5-part series covers:

    1. Card Payment Evolved
    2. Harnessing the Power of AI
    3. P2P Predictions
    4. Diversity, Equality and Inclusion in Credit Unions
    5. How to Utilize Big Data

This podcast is available through Spotify, Apple and Google


    1. NAFCU│ Presented by Eric Kraus, FIS – Key Fraud Drivers Across the Industry [Part 1]: Leveraging Your Data
    2. NAFCU│ Presented by Eric Kraus, FIS – Key Fraud Drivers Across the Industry [Part 2]: Prevention Methods
    3. NAFCU│Presented by Bob Legters, FIS – The New Ways CUs are Connecting with Members Through Data

Published in 2020:

    1. CUES, CU Management Magazine │ Article by DeBrian Hughes – Show Your Members How to Adopt Contactless Payments
    2. CUES, CU Management Magazine│ Sponsored Article by Eric Kraus – New Tech Brings Revenue and Risk
    3. FIS Insights│Article by Bill Hampton – Rethinking Your Member Experience
    4. PYMTS.com │Article Featuring Connie Davis – Helping Small FIs Make Banking Services as Seamless as Taking an Uber
    5. Global Banking & Finance Review | Press Release – VyStar Credit Union Moves to FIS for Card Processing as Part of Growth Push
    6. ATM Marketplace | Press Release – VyStar moves to FIS for card processing in growth push
    7. CUInsight | Press Release – VyStar Credit Union moves to FIS for card processing as part of growth push
    8. CUES, CU Management Magazine │ Article by DeBrian Hughes – Show Your Members How to Adopt Contactless Payments

Published in 2021:

    1. CU Insight │ Article by Melissa Jankowski, FIS – Credit unions: Providing a better payments experience for your members
    2. CU Insight │ Article by Eric Kraus, FIS – Educate and empower your members to combat fraud
    3. CU Insight │Article by Norm Marraccini, FIS – Empowering members by providing options
    4. CU Insight │Article by Kris Carrera, FIS – Relaunching your private label card offerings
    5. CU Journal and American Banker | Article by Bill Hampton, FIS – It's time for credit unions to reimagine rewards programs
    6. Callahan & Associates, CreditUnions.com |Article by Mladen Vladic, FIS – Loyalty Programs Are Affecting Commerce As A Whole

The rapid spread of the novel coronavirus is top of mind for many. The safety and protection of our FIS colleagues is our priority, and we’re also fully committed to our clients. So, we’re adapting so that you can continue to rely on our proven, flexible and accessible solutions. Watch our brief video to see how we’re helping our clients deliver critical projects remotely.

Pete Gunnlaugsson

SVP, FIS Corporate Finance and Investor Relations

   904.438.6603    [email protected]

Kim Snider

SVP, FIS Global Marketing and Communications

   904.438.6603    [email protected]
Monday, May 06, 2019
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FIS Connect 2019

FIS Connect 2019 is scheduled for May 6-9, 2019 at the Walt Disney World Swan and Dolphin Resort in Lake Buena Vista, Florida. The conference is a perfect blend of educational and networking opportunities in an ideal forum to mingle with your business acquaintances and the FIS team.

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