Tuesday, 7 July: Banking EMEA / AMERICAS
Wednesday, 8 July: Payments EMEA
Start: 13:00 BST | 14:00 CEST | 08:00 EDT
End: 14:15 BST | 15:15 CEST | 09:15 EDT

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FIS INSIGHTS 2020

Virtual Series
7 – 8 July | EMEA / AMERICAS

We’re excited to invite you to FIS Insights 2020, our virtual series for the Banking and Payments industry.
Join us and learn from leading experts on how you can “ADAPT, RISE and THRIVE” - even in times of COVID-19.

REGISTER NOW

WELCOME TO FIS INSIGHTS 2020

COVID-19 has undoubtedly transformed the way we live and work, and in ways where things may never be quite the same again. Many of the changes are here to stay. The demand for digital, contactless, and contact-free ways to bank and pay is accelerating the pace of the digital revolution. Even as they streamline to absorb the economic shockwaves, banks and payment providers must embrace the ‘new normal’ their customers have set. That’s why FIS has created this series of short virtual events to help you adapt to the new normal, rise to the challenges you face, and thrive in the post-pandemic era. At just 75 minutes, they offer maximum value for minimum time.

AGENDA – 7 JULY:
BANKING EMEA / AMERICAS
13:00-14:15 BST | 14:00-15:15 CEST | 08:00-09:15 EDT

Welcome and Introduction Lindley Gooden
Founder and Cheerleader-in-Chief at Greenscreen

Banks’ Digital Plans Have Accelerated Due to the Global Pandemic:
Strategies to Thrive in the New Normal
Jerry Silva
Research Director, Global Retail Banking, IDC Financial Insights

The pandemic will have major short- and long-term impacts on the banking industry. Business continuity measures are being thoroughly tested. As well as absorbing the economic shock, banks will have to adapt to the surge in demand for digital and contact-free services.

The industry was already undergoing huge structural shifts driven in part by the power of Industry 4.0 and technologies such as cloud, IoT, 5G and AI. New digital-first players have already set a challenging pace of change and the coronavirus crisis will act as an accelerant in the shift to digital.

In this session, Jerry will outline the post-pandemic shape of the EMEA banking industry and share his perspective on the strategies and critical areas that institutions must focus on in order to adapt and thrive.

Becoming a True Digital Bank Chris Skinner
Author, Fintech Commentator and Troublemaker

The past decade has seen countless discussions and debates about digital, open banking, banking-as-a-service, banking platforms, fintech, techfin and more, with many banks embarking on a journey of digital transformation. This pandemic has made having a digital structure to back-up your bank’s physical structure an urgent imperative.

Whether your plan is to buy or build a digital bank or transform your existing bank, Chris will share the keys to success. How can banks digitally transform? How do you rethink your bank from the ground up in order to be truly digital? What can you learn from watching companies you respect as digital companies? Is it possible to copy them?

Chris predicts that over the next decade the only banks who will succeed are those with the necessary leadership to transform to digital, and that this will be the only strategy – even when it comes to buying or building banks.

Live Panel + Q&A Jerry Silva, Chris Skinner and
Andrew Beatty, Senior Vice President, FIS Next Generation Solutions
Moderator: Lindley Gooden

Jerry and Chris will be joined by FIS’ Andrew Beatty, SVP, Next Generation Solutions, to discuss the important topics from today’s session, as well as answer your questions live.

AGENDA – 8 JULY:
PAYMENTS EMEA
13:00-14:15 BST | 14:00-15:15 CEST

Welcome and Introduction Lindley Gooden
Founder and Cheerleader-in-Chief at Greenscreen

The Payments Industry Post Pandemic:
Strategies for Payment Providers to Adapt and Thrive
Aaron Press
Research Director, Worldwide Payment Strategies, IDC Financial Insights

The pandemic will have major short- and longer-term impacts on the payments industry. Business continuity measures are being thoroughly tested. As well as absorbing the economic shock, payment providers will have to adapt to the surge in demand for digital and contact-free services.

The industry was already undergoing huge structural shifts driven in part by the power of Industry 4.0 and technologies such as cloud, IoT, 5G and AI. The influx of new payment providers has already heralded a new era of digital competition. The coronavirus crisis will act as an accelerant to the changes.

Meanwhile, payment providers must establish an equilibrium for their business by which they can both control costs and stake their claim in the digital payments.

In this session, Aaron will outline the post-pandemic shape of the EMEA payments industry and share his perspective on the strategies and critical areas that institutions must focus on in order to adapt and thrive.

The Rise of Digital Payments Raphaël Dénoux
Head of Financial Institutions Partnerships
Google Pay - EMEA

Cultural barriers and norms are being swept away as consumers, governments and businesses adjust to the new ways of doing things. Limits for contactless payments have been raised around the world with mobile and digital wallet usage soaring as a result. Digital payments are no longer optional.

Change creates opportunities for new business models and partnerships. Digital payments break down the silos that have long characterised the payment industry. They also open up new possibilities for card and enterprise payments to drive down costs and create a better experience for customers.

In this session we take a closer look at how payment providers can seize the opportunities to do things differently and transform payments for the better.

Live Panel + Q&A Aaron Press, Raphaël Dénoux and
Raja Gopalakrishnan, Executive Vice President,
FIS Global Real Time Payments
Moderator: Lindley Gooden

During the panel discussion Aaron and Raphaël will be joined by FIS’ Raja Gopalakrishnan, EVP - Strategic Initiatives, to discuss the important topics from today’s session, as well as answer your questions live.

Register Now:

Meet the Speakers

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Lindley Gooden

Founder and Cheerleader-in-Chief at Greenscreen

Host and Moderator
7 and 8 July


Lindley Gooden has worked in television and radio since the early 1990s as a Senior BBC Journalist, Head of News, Consumer & Technology Correspondent and Presenter in the BBC’s national newsrooms, Sky, Five News, ITN and commercial radio.

Apart from running the day-to-day work of Greenscreen, Lindley writes and chairs some of the City of London’s most watched and highly rated business webinars and events, on a wide range of subjects.

He also works with the largest companies in the world as a media and presentation coach and has advised some of the world’s largest businesses, government, and scientific organisations on their media work – as well as lecturing at the UK’s most prestigious postgraduate journalism courses including the London College of Communications, City University, University of Cardiff and Highbury College (Portsmouth).

Lindley was a scientist until his mid twenties. He has a research masters (M.Phil.) in theoretical solid state physics and published research that contributed to the creation of modern solid state recording devices.


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Jerry Silva

Research Director
Global Retail Banking
IDC Financial Insights

Speaker and Panelist
7 July


Jerry Silva is research director for IDC Financial Insights responsible for the global retail banking practice. Jerry's research focuses on technology trends and customer expectations and behaviors in retail banking worldwide. Jerry draws upon over 25 years experience in the financial services industry to cover a variety of topics, from the back office, to customer channels, to governance in the technology shops at financial institutions. His work for both institutions and vendors gives Jerry a broad perspective in technology strategies.

Previously, Jerry ran his own technology consulting company, PG Silva Consulting, assisting both vendors and institutions with the development, marketing, acquisition and deployment of technology solutions in financial services. Prior to that, Jerry was responsible for product strategy at S1 Enterprise in Atlanta, creating solutions for consumer and small business online banking, mobile banking, and payments. Jerry was also research director at Boston-based TowerGroup, where he helped create and grow a successful retail banking research practice. His banking background includes 16 years of direct experience running technology shops and transformational projects for First Chicago, BayBank, and BankBoston.

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Aaron Press

Research Director
Worldwide Payment Strategies
IDC Financial Insights

Speaker and Panelist
8 July


Aaron Press is Research Director for IDC Insights responsible for the Worldwide Payments practice. Aaron’s core research coverage includes bank, corporate, and merchant challenges around the evolution of payment networks, systems, and technology, fraud and security risks, and legal and regulatory issues.

Aaron has held key strategic roles at leading payment-oriented companies, including LexisNexis Risk Solutions, Gemalto (now Thales), Chase Paymentech (now Chase Merchant Services), and Alliance Data. His experience also includes market and competitive intelligence roles at IBM and The Thomson Corp. (now Thomson Reuters). In addition, prior to joining Thomson, Aaron was an analyst with IDC, covering networking and collaboration technology.

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Chris Skinner

Author, Fintech Commentator and Troublemaker

Speaker and Panelist
7 July


Chris Skinner is known as one of the most influential people in technology as well as an independent commentator on the financial markets and fintech through his blog, the Finanser.com. His three latest books focus on how banks can become truly digital. Doing Digital shares the lessons of doing digital transformation learned through interviews with BBVA, China Merchants Bank, DBS, ING and JPMorgan Chase. ValueWeb describes the impact of Fintech and how mobile and blockchain technologies are changing the face of finance in building an internet of value. As a result of the emerging internet of value, banks have to become digitalized, and Digital Bank provides a comprehensive review and analysis of the battle for digital banking and strategies for companies to compete.

Chris has recently been voted Game Changer of the Year and Financial Markets Advisor of the Year by Finance Monthly, CEO of the Year by CV Magazine, FinTech Speaker of the Year by TMT Global and has been an advisor to the White House, the World Bank and the World Economic Forum and is described by Seth Wheeler, Brookings Guest Scholar and Former Special Assistant to the President for Economic Policy at the White House, as “one of the most authoritative voices on Fintech anywhere”.

He studied at Loughborough University in the UK and holds a Bachelor of Science in Management Sciences alongside a Diploma in Industrial Studies. He is a Fellow of the British Computer Society, a Fellow of the Institute of Management Services, an Associate of the Chartered Insurance Institute and a Chartered Insurance Practitioner.

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Raphaël Dénoux

Head of Financial Institutions Partnerships
Google Pay - EMEA

Speaker and Panelist
8 July


Raphaël leads Google Pay's Banking and Financial partnerships across EMEA. He was instrumental in launching Google Pay in Europe over the last four years, with Google Pay now present in 19 EMEA countries. He has over 10 years of international experience in tech industries having previously worked in Asia and Europe across advertising and consulting.

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Andrew Beatty

Senior Vice President
FIS Next Generation Solutions

Panelist
7 July


Andrew Beatty holds the position of Senior Vice President and General Manager of the LFI & Next Generation Banking division at FIS. As such, he has P&L accountability globally for the company’s Modern Banking Platform, including Code Connect, FIS’ extensive API Marketplace, with expanded responsibility in the Americas for the banking business, including the Profile and Systematics portfolios. Andrew oversees business operations, solution strategy and business development for the division.

Andrew is a proven business leader and executive with over 30 years of experience in financial services and technology. His current role expands upon previous responsibilities, which included leading product strategy and management for FIS’ core platform and facilitating a consulting practice focused on core modernization for our large financial institution (LFI) clients. Also, Andrew is a recognized thought leader and author, and an active participant in the Fintech community, with regular appearances in industry press, FIS company channels, and other outlets.

Since joining FIS in 1998, Andrew has held positions of responsibility, including Senior Vice President of the Office of Innovation and Solutions, and Vice President for Canadian Banking. Andrew’s domain knowledge expands across FIS’ Banking, Payments and Wealth Industries. Before FIS, Andrew held General Management, Sales, Business Strategy and Product Management positions across Banking and Wealth in the United Kingdom, Canada, and the United States. His experience includes leadership roles at HSBC in the UK and Canada Trust in Canada.

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Raja Gopalakrishnan

Executive Vice President
FIS Global Real Time Payments

Panelist
8 July


As Executive Vice President of Global Real Time Payments at FIS, Raja Gopalakrishnan is responsible for the strategy, investment and execution of Enterprise wide real time payments. He and his team are focusing on developing and bringing to market revolutionary new propositions and use cases to execute a high growth strategy in the exciting, rapidly evolving world of faster payments. Raja will drive disruptive new offerings, transform the way new payments products and services are being built, deployed and utilized; forge innovative strategic alliances and drive business growth, scale & profitability for FIS and its clients.

With nearly three decades of payments, banking and technology expertise, Raja has an acute understanding of the growth, profitability and environmental changes and challenges facing banks, financial institutions, SMB’s and corporates. He also has a successful track record identifying and capitalizing on growth opportunities in current and new markets, as well as creating stable, high-performing teams that foster innovation and business development.

An economics major and MBA graduate, Raja started his career at Bank of America, where he spent 10 years in retail and commercial banking. He then spent the next 5 years across 2 startups, before joining FIS. Now in his 15th year with FIS, Raja has built and managed multiple high growth businesses across the globe.

Interests include fitness, cooking and wine. He is also a passionate supporter of the need for socially and financially inclusive growth in emerging economies.

GIVING BACK:
“ADAPT, RISE and THRIVE” Donation

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Help us to help children: For every Insights 2020 Virtual Series attendee, FIS will donate 10 USD to the global charity Save the Children.

The coronavirus crisis is hitting children hard – the most vulnerable children hardest of all. That's why we're acting quickly to give them the support they need around the world. Your support will help keep children alive, protected and learning. If we act fast, communities will be prepared and resilient and together, we can help families get through this.

Thank you for your support!


Keeping your company operational and supported is FIS’ top priority. Our global team is ready to provide any guidance you need to deliver exceptional service and support to your customers.

We're working tirelessly to deliver both continuity and solutions that will help your business adapt to the pressures brought on by the coronavirus pandemic. Adapting to these unknown and rapidly changing circumstances will be vital and we want you to know that keeping your business operational is our number one goal. Watch our brief video to see how we keep the businesses running even in uncertain times.

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