Launching new products
Enhancing digital client experience
Improving client retention rates
Acquiring new clients
Making operational efficiencies
say the COVID-19 crisis highlighted an urgent need to upgrade solvency and risk-modelling capabilities
The pandemic has triggered a rapid shift to online purchasing, even for more complex insurance products.
Insurers are accelerating efforts to put a digital payments infrastructure in place. Those that succeed will be more competitive by:
COVID-19 has triggered new risks for insurers to assess and mitigate – from uncertainties around claims and pay-outs to the impact of volatile financial markets on their capital requirements.
say that insufficient computing power was a major barrier during the pandemic to enhancing solvency and risk modeling
are now investing in risk management upgrades to manage pandemic-driven risk challenges
Insurers need to focus on competing in the new growth environment and responding to new risks.
To free up their teams and become more agile, the vast majority are increasing their reliance on cloud-based managed services. But the cloud isn’t one size fits all. Where are insurers deepening their reliance on the cloud?
Customer management systems