Preference Center Terms of Use

FIS uses the data that we collect for three basic purposes, described in more detail below: (1) to operate our business and provide (including improving and personalizing) the solution and services that we offer, (2) to send communications, including marketing communications, and (3) to display advertising. 

Providing and improving our services. We use data to provide and improve the services that we offer and perform essential business operations. This includes operating the solutions and services, maintaining and improving the performance of the solutions and services, including developing new features, research and providing customer support. 

Communications. We use data that we collect to deliver and personalise our communications with you. For example, we may contact you by email or other means to inform you when your software license is coming up for renewal, let you know when security updates are available, update you or inquire about a service request or invite you to participate in a survey. Additionally, you can sign up for email subscriptions and choose whether you wish to receive marketing communications from FIS by email, postal mail and telephone. For information about managing email subscriptions and promotional communications, please visit our privacy statement. 

Advertising. Many of our solutions and services are supported by advertising. We use the data we collect to help select the ads that FIS delivers – whether about our own solutions and services or pertaining to those we offer on behalf of third party partners. The ads we select may be based on your current location, search query or the content that you are viewing. Other ads are targeted based on your likely interests or other information that we learn about you over time using demographic data, search queries, usage data and location data – which we refer to as “interest-based advertising”. 

You may opt out of receiving interest-based advertising from FIS by visiting our subscription centre. Further details regarding our advertising-related uses of data include: 

Data Retention. For interest-based advertising, we retain data for no more than 24 months, unless we obtain your consent to retain the data for longer. 

Data Sharing. In some cases, we share with advertisers reports about the data that we have collected on their sites or ads. We may also share data directly with service providers to permit them to provide services on our behalf or to partner with us in selecting and serving ads for our advertising partners. 

By participating in FIS alerts you are agreeing to receive recurring autodialed marketing messages at the mobile number that’s been provided at opt-in. Consent is not a condition of purchase. Message & data rates may apply. If you would like to be removed from the FIS text list you must text STOP to 663347 to opt-out. This is the exclusive method for opting out. After texting STOP to 663347 you will receive one additional message confirming that your request has been processed. Text HELP to 663347 for help or contact FIS operations at [email protected]

In the event that you change or deactivate your mobile number it is your responsibility to notify FIS at www.fisglobal.com/contact-usto have your number removed. 

Additionally, FIS reserves the right to alter message frequency at any time i.e. we may change the frequency of texts that you receive under this program.  We will notify you via text if we change the frequency and provide you with the opportunity to opt out. 

View our privacy policy by visiting: www.fisglobal.com/privacy 

Arbitration and Class Action Waiver 

Please read this carefully.  It affects your rights. 

Any dispute or claim relating in any way to your use of  FIS  will be resolved by binding arbitration, rather than court.

This agreement to arbitrate is intended to be broadly interpreted, and expressly includes claims brought under the Telephone Consumer Protection Act, 47 U.S.C. § 227 et seq., or any other statute, regulation, or legal or equitable theory.  You and FIS hereby agree that the Federal Arbitration Act, 9 U.S.C. 1, et seq. (“FAA”) applies to this agreement to arbitrate, and governs all questions of whether a dispute is subject to arbitration.  Unless you and we agree otherwise in writing, arbitration shall be administered by the American Arbitration Association’s Consumer Arbitration Rules in effect at the time of filing of the arbitration (the “AAA’s Rules”).  However, just as a court would, the arbitrator or arbitrators must honor the terms and limitations in this Agreement, and can award damages and relief (including any attorneys’ fees) authorized by law and/or the AAA’s Rules.  The arbitration decision and award is final and binding, with some exceptions under the FAA, and judgment on the award may be entered in any court of competent jurisdiction. 

YOU AGREE THAT, BY ENTERING INTO THIS AGREEMENT, YOU AND  FIS ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY AND THE RIGHT TO PARTICIPATE IN ANY CLASS, REPRESENTATIVE, OR COLLECTIVE PROCEEDING. 

THIS AGREEMENT DOES NOT ALLOW FOR CLASS ARBITRATIONS EVEN IF THE PROCEDURES OR RULES OF THE AAA WOULD.  RATHER, YOU AND WE ARE ONLY ENTITLED TO PURSUE ARBITRATION ON AN INDIVIDUAL, BILATERAL BASIS.  FURTHER, AND UNLESS YOU AND FIS AGREE OTHERWISE IN WRITING, THE ARBITRATOR(S) MAY NOT CONSOLIDATE MORE THAN ONE INDIVIDUAL PARTY’S CLAIMS WITH ANY OTHER PARTY’S CLAIMS, AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR COLLECTIVE PROCEEDING. 

You and FIS are each responsible for our respective costs relating to counsel, experts, and witnesses, as well as any other costs relating to the arbitration.  FIS, however, will pay for the arbitration administrative or filing fees, including the arbitrator and/or other AAA case management fees, for any claim seeking $75,000 or less, unless the claim is determined by the arbitrator to be frivolous.  Otherwise, the AAA’s Rules regarding costs and payment apply. 

This agreement to arbitrate does not preclude you from bringing issues to the attention of federal, state, or local agencies. Such agencies can, if the law allows, seek relief against us on your behalf.You and FIS are each responsible for our respective costs relating to counsel, experts, and witnesses, as well as any other costs relating to the arbitration.  FIS, however, will pay for the arbitration administrative or filing fees, including the arbitrator and/or other AAA case management fees, for any claim seeking $75,000 or less, unless the claim is determined by the arbitrator to be frivolous.  Otherwise, the AAA’s Rules regarding costs and payment apply. 

If any term of this Section (Arbitration and Class Action Waiver) is to any extent illegal, otherwise invalid, or incapable of being enforced, such term shall be excluded to the extent of such invalidity or unenforceability; all other terms hereof shall remain in full force and effect; and, to the extent permitted and possible, the invalid or unenforceable term shall be deemed replaced by a term that is valid and enforceable and that comes closest to expressing the intention of such invalid or unenforceable term.  If application of this Severability provision should materially and adversely affect the economic substance of the transactions contemplated hereby, the Party adversely impacted shall be entitled to compensation for such adverse impact, provided the reason for the invalidity or unenforceability of a term is not due to serious misconduct by the Party seeking such compensation. 

Changes to Additional Contract Terms 

Limitation of Liability 

We are not responsible and will not be liable for any damages of any nature, including without limitation any incidental, special or consequential damages (such as lost profits or lost business opportunities), punitive damages or attorney’s fees. 

Applicable Law 

Except as otherwise provided herein, your use of this Service under this Agreement is governed by the laws of the State of Illinois. 

Severability 

If any term of this Agreement is to any extent illegal, otherwise invalid, or incapable of being enforced, such term shall be excluded to the extent of such invalidity or unenforceability; all other terms hereof shall remain in full force and effect; and, to the extent permitted and possible, the invalid or unenforceable term shall be deemed replaced by a term that is valid and enforceable and that comes closest to expressing the intention of such invalid or unenforceable term.  If application of this Severability provision should materially and adversely affect the economic substance of the transactions contemplated hereby, the Party adversely impacted shall be entitled to compensation for such adverse impact, provided the reason for the invalidity or unenforceability of a term is not due to serious misconduct by the Party seeking such compensation. 

Changes to Terms 

These terms and conditions are subject to change at any time without notice.